Heat exchange for products that do not behave like water.
Triplex supports sanitary heat exchange applications where viscosity, particulates, crystallization, temperature control, cleanability, and uptime all matter. Start here when you need to compare scraped-surface heat exchangers, plate heat exchangers, Votator service, or thermal-process support.
Choose the heat exchanger around the product, not just the temperature target.
Thin, clean products and utilities can often be handled efficiently with plate heat exchange. Viscous, sticky, crystallizing, aerated, or particulate products may need a scraped-surface design that keeps product moving while controlling film buildup.
Votator scraped-surface heat exchangers
For products where fouling, viscosity, particulates, crystallization, or texture control make conventional heat transfer difficult.
Plate heat exchangePlate heat exchangers
Efficient sanitary heat transfer for lower-viscosity products, utility loops, cooling, heating, and regeneration-style duties.
Lifecycle supportVotator service and rebuild support
Support for blades, shaft assemblies, seals, service questions, and replacement components that keep thermal lines running.
What Triplex checks before recommending a platform.
Heat exchange is a process conversation. Product behavior at temperature, viscosity, particulate size, cleaning method, utility availability, pressure drop, and target outlet temperature all affect the recommendation.
| Question | Why it matters | Useful Triplex resource |
|---|---|---|
| Will the product foul, burn on, crystallize, or build film? | These are classic scraped-surface warning signs. | Review Votator options |
| What is the viscosity at processing temperature? | Viscosity changes heat transfer, pressure drop, and pumpability. | Viscosity Reference Guide |
| How restrictive is the circuit? | Pressure drop and line loss can limit throughput or overwork pumps. | Friction Loss Calculator |
| What chemistry touches seals and gaskets? | CIP, product chemistry, and temperature drive material compatibility. | Chemical Compatibility Guide |
Documents for quote-ready thermal process review.
Use these to frame the process before the model discussion.
Need help deciding between plate and scraped surface?
Send the product, flow rate, inlet/outlet temperatures, viscosity, particulates, cleaning method, and utility conditions. Triplex will help narrow the right heat exchange path.

